Documents and Contracts: Recurring Products in Product List

You can include recurring products in your product list in the Document Builder. Setup fees for products will appear as separate line items. When you combine one-time and recurring products, the one-time item is only billed on the first invoice. You can also add recurring schedules to document templates, with the start date set to the document's completion date. Here’s a simple guide on how to use this functionality efficiently.

How to Use

Adding Recurring Products to Your Document

1. Access Document and Contracts: Go to the payments section in your platform and click on documents and contracts. Click on the new document option. 

1. Add Product List: Include a product list in your document.

1. Include Recurring and One-Time Products: Add both recurring and one-time products to the list.

2. Set Up Recurring Schedule:

   • If a recurring product is added, configure a schedule from the product list properties.

   • Set the invoice sending date as either the document completed date or a custom date.

3. Manage Setup Fees: If a setup fee is associated with a product, it will appear as a separate row item in the product list.

1. Complete the Document: Once the document is completed, an invoice will be sent:

   • Recurring if at least one recurring product is included.

   • One-time if no recurring products are included.

Notes

• Initial Setup Required: A payment integration must be connected to set up recurring products.

• One-Time and Recurring Charges: One-time products will only be charged in the first invoice while recurring products will continue as scheduled.

• Irreversible Payment Status: Once a payment is marked as completed, it cannot be reverted.

Pro Tips

• Detailed Instructions: Ensure clear instructions are provided in the document template for recurring payments to avoid confusion.

• Custom Scheduling: Use custom scheduling to align the recurring payments with your business cycle, improving cash flow management.

• Automate Notifications: Set up automated notifications to remind customers of upcoming recurring payments, enhancing the payment collection process.