How to Fix Your SMS Settings if You Failed to Send SMS

July 30, 2024•1 min read

You may be having trouble sending SMS messages through the app. This article will help you determine the issue by going through your Twilio account.

What you will need

Twilio Account

Step 1: Go to your Twilio Account → Ensure that your ‘SID’ and ‘Auth Token’ are in place → Go to ‘Settings’ → ‘Twilio’ → and check if they have the same ‘SID’ and ‘Auth Token’.

Step 2: Go to Sub-Account → check if the ‘SID’ and ‘Auth Token’ are the same

Step 3: Go to Manage number → Phone Number → Ensure that webhook URL’s are correct. See GIF (since this is just a demo account we don’t have an active number yet

Moe Ameen | BILT CRM

Moe Ameen is a real estate investor, software creator, and general over-caffeinated human who somehow made automation cool (or at least tolerable). He built a cutting-edge real estate CRM because manually chasing leads is so last century. Specializing in creative finance, deal structuring, and making things unnecessarily efficient, he helps investors close more deals while doing less actual work. When he's not automating the real estate world, he’s probably pretending to work while staring at spreadsheets or convincing himself that buying another domain name is a good idea.

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