Hyperlink Text Fields In Forms & Surveys

July 31, 2024•2 min read

We're excited about our new feature that lets businesses add clickable links to text fields in forms and surveys. This enhancement is designed to improve the customer experience by giving users easy access to more information or resources directly through these links. It's all about making interactions smoother and more informative for everyone involved.

Why Does It Matter To Your Business?

Increased Engagement: By embedding hyperlinks in text fields, businesses can guide respondents to additional resources, increasing engagement and potentially driving more informed interactions.
Improved Customer Experience: Businesses can enrich their forms and surveys by providing direct access to privacy policies, terms of service, or other important information through hyperlinks

Steps to Add a Hyperlink in Form/Surveys Builder

1. Access Sites and Form/Surveys

Navigate to "Sites" from the left navigation menu.
Click on "Form/Surveys" from the upper navigation menu.
Create new forms or edit existing ones.

2. Add Text Element

In the form/surveys builder, click on the "+" icon to add a text element by drag and drop.

3. Insert Hyperlink

Select the text where you want to add the hyperlink.
Click on the three dots (ellipsis) to open additional options.
Choose the hyperlink icon.

4. Enter URL

Enter the URL you want to link to in the provided field.
Click the "Confirm" button to add the hyperlink.

5. Save and Preview

Save your changes.
Preview the form/survey to see the added hyperlink in action.

Adding hyperlinks in forms and surveys enhances the customer experience by offering seamless access to important resources. This feature creates a more professional and engaging interaction for the business and its audience within the CRM platform. It allows businesses to easily direct users to additional information, external websites, or relevant documents, thereby improving navigation and usability. By integrating hyperlinks, businesses can effectively enhance communication and provide valuable resources to their customers, ensuring a more streamlined and informative experience.

Moe Ameen | BILT CRM

Moe Ameen is a real estate investor, software creator, and general over-caffeinated human who somehow made automation cool (or at least tolerable). He built a cutting-edge real estate CRM because manually chasing leads is so last century. Specializing in creative finance, deal structuring, and making things unnecessarily efficient, he helps investors close more deals while doing less actual work. When he's not automating the real estate world, he’s probably pretending to work while staring at spreadsheets or convincing himself that buying another domain name is a good idea.

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