Knowledge Base: 700+ Articles

Phone Number Settings Explained

Are you unsure what all the phone number settings are within BILT? Don't worry - mastering these different settings isn't as difficult as it may seem.

How to Use the Dialer Feature (Webapp and Multi User)

Using BILT as a “softphone” for outbound calls is an excellent way to communicate with leads for one-time calls or for calling through lists. This article will cover calling specific contacts for one-time calls.

How To Buy a Toll Free Number

It is very important for your business that you know how to buy a toll-free number. In this article, you will see an easy step-by-step on how to purchase this number.

Inbound Call Routing to the Mobile App

Inbound Call Routing is the process that happens when a prospect calls back the phone number from a text message or the phone call that they received from BILT outbound number.

Using the Voicemail Feature

Where To Upload Voicemail Files

Phone Messaging Policy

We all expect that the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step that our customers can take to make that expectation a reality is to prevent and eliminate unwanted messages.