Knowledge Base: 700+ Articles

Phone Number Settings Explained

Are you unsure what all the phone number settings are within BILT? Don't worry - mastering these different settings isn't as difficult as it may seem.

How to Use the Dialer Feature (Webapp and Multi User)

Using BILT as a “softphone” for outbound calls is an excellent way to communicate with leads for one-time calls or for calling through lists. This article will cover calling specific contacts for one-time calls.

How To Buy a Toll Free Number

It is very important for your business that you know how to buy a toll-free number. In this article, you will see an easy step-by-step on how to purchase this number.

Inbound Call Routing to the Mobile App

Inbound Call Routing is the process that happens when a prospect calls back the phone number from a text message or the phone call that they received from BILT outbound number.