Customizing the From Email Address in Workflows

Customizing the From Email Address in Workflows

July 30, 20241 min read

In this article, you will learn how to use a custom email in your From email address field on a workflow. 

This will allow you to mask the email address and use another one as the sender's email. There are two options on how to do this from the workflows.

Option 1: Masking your from email address on Workflows Settings 

  • Click on Automations - Workflows - Create Workflows

  • Start from Scratch and click on Create New Workflow

  • Click Settings - Configure “Sender Details” with a custom value or type in the boxes

Option 2: Masking your from email address on the from email address field to the Send Email action

  • Click on the builder button at the top then click on the "+ button". Select the "Send Email" option

  • Enter the From Name and From Email  

Note: If your leads are not assigned to a user, we will use the email you have under your Business Profile and Business Email field as the sender's email when these settings and fields are empty. 


Moe Ameen is a real estate investor, software creator, and general over-caffeinated human who somehow made automation cool (or at least tolerable). He built a cutting-edge real estate CRM because manually chasing leads is so last century. Specializing in creative finance, deal structuring, and making things unnecessarily efficient, he helps investors close more deals while doing less actual work. When he's not automating the real estate world, he’s probably pretending to work while staring at spreadsheets or convincing himself that buying another domain name is a good idea.

Moe Ameen | BILT CRM

Moe Ameen is a real estate investor, software creator, and general over-caffeinated human who somehow made automation cool (or at least tolerable). He built a cutting-edge real estate CRM because manually chasing leads is so last century. Specializing in creative finance, deal structuring, and making things unnecessarily efficient, he helps investors close more deals while doing less actual work. When he's not automating the real estate world, he’s probably pretending to work while staring at spreadsheets or convincing himself that buying another domain name is a good idea.

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